At Tanma, we value transparency and clarity in our policies. Due to the nature of our services, which include customized consultations, workshops, and training sessions, we are unable to offer refunds once a service has been initiated or completed. Each service is tailored to the individual needs of our clients, and significant resources, including time and expertise, are allocated to ensure the highest quality of delivery.
We strongly encourage all potential clients to review service descriptions carefully and reach out with any questions before making a purchase. If you have concerns or need clarification regarding a service, our team is here to provide assistance and ensure you have all the information needed to make an informed decision.
For workshops and training sessions, we guarantee a structured and professional experience, with tools and materials provided as promised. Should there be any issues with scheduling or unforeseen circumstances, we will work with you to reschedule within a reasonable timeframe.
By choosing Tanma, you agree to this refund policy and acknowledge the bespoke nature of our services. We aim to deliver outstanding results, and our team is committed to addressing any feedback or concerns promptly and professionally.